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General eBook Questions Ordering eBooksDownloading Purchased eBooks
General eBook Questions Top of Page What file format are your ebooks?
Enderle Books decided to offer our ebooks as PDF files. PDF is short for Portable Document Format and was created by Adobe Systems, Inc. to be a self-contained, cross-platform document. Simply put, a PDF file will look the same on the screen and in print, regardless of what kind of computer, software package, fonts, or printer someone is using. PDF files contain the same formatting and layout as the printed book, including fonts and images. Even so, PDF files are highly compressed, making them easy to download and store. Top of Page What software do I need to read a PDF?
Every ebook on our website may be downloaded to your computer, viewed, and/or printed out using Adobe Acrobat Reader from within a browser or as its own application. You can download the latest version of the free Adobe Acrobat Reader here. Top of Page Is any special hardware needed to read a PDF?
No special equipment or ereader is required. Almost any computer with an Internet connection and a hard drive can be used. Microsoft Windows, Macintosh, and Linux have means of reading Adobe Acrobat PDF files. Top of Page What web browser should I use?
You may use the Adobe Acrobat Reader as a standalone application to read ebooks purchased from
Enderle Books. However, most people will likely use the built-in Adobe Acrobat viewer within Internet Explorer, Firefox, Opera, or other popular web browsers. Top of Page How long will it take for me to download a PDF file from your website?
The time it will take you to download our PDF files depends on the type of connection you have and the size of the book. The following table provides estimated times. Top of Page What do you recommend if I have a very slow or bad Internet connection?
Try to start the download sometime when you will not need to use the Internet so that it has time to download the file, such as at the end of the day, or before you go to sleep. Top of Page Where should I save these files when I download them?
We recommend creating a special folder just for your ebooks, and saving the file to that folder. Top of Page How do I view or print my downloaded files?
To view or print your downloaded files, you must have Adobe Acrobat loaded on your computer. In Windows Explorer, Apple's Finder, or other file management program, locate the folder where you downloaded your file(s) and double-click on the file name. Once the file(s) has been clicked on, Acrobat will open and display your PDF file. To print the file, use the printing function in Acrobat. You can download the latest version of the free Adobe Acrobat Reader here. Top of Page Are all books available in PDF format?
No. As new books are published we will post the majority of them in native PDF format. Many older books will never have a PDF posted because we do not have the electronic files for them. Top of Page
Ordering eBooks How do I order an ebook?
EBooks are listed in
Enderle Books store in the same manner as print books. Click here to go to our e-book page. To order an ebook, simply click on the Buy Now link, the same as you would a print book. If you have any questions or need assistance, please contact Customer Service by email at sales@enderlebooks.com or by phone from 8:00 a.m. - 4:30 p.m. PT, Monday - Friday at (951) 941-9404 or by fax at (866) 684-5977. Note: eBooks may only be ordered online. Top of Page Will ebooks come with any additional information?
Each ebook includes a full table of contents and other front matter, bibliography, references, and/or the index, if applicable, at no additional cost. At this time no additional material is included. Top of Page Can I order over the phone or with a purchase order?
No. In order to purchase ebooks, you must use the website and pay with a valid credit card. We cannot take orders over the phone, fax, or via the mail or email. Other methods of payment (check or purchase order) will not be accepted. Top of Page Will I be taxed on my PDF purchase?
No. Online PDF purchases are currently not subject to sales tax in most states. If you are a resident of California, we will pay the taxes on purchases of printed materials. Top of Page
Downloading Purchased eBooks If I purchase an ebook, when can I have access to the files?
Immediately. Top of Page How do I download purchased ebooks?
It's easy to download and view the PDF files you purchase from
Enderle Books. After your order is processed, you will be presented with an email confirming your order which will contain a link to download your book. Click on the link to go to that page and download your file, then save it to a local drive on your computer. Top of Page How long do I have access to the PDF files that I purchase?
You have 120 hours from the time you receive the confirmation email to download your file. During that time you may download the file up to 5 times. Of course, once you download the files, you may keep them for your personal use as long as you wish. Top of Page What if I change computers?
You may download your purchased files from any computer. If you need to move the book to another computer, you may do so using a portable USB drive, by emailing it to yourself, or by any other means available to you. It is your file to transfer to another computer as you wish as long as it is for your personal, noncommercial use. Top of Page Do your ebooks contain Digital Rights Management (DRM)?
No.
Enderle Books has decided not to include DRM on the ebooks available through the website. Click here to see our statement regarding DRM. Top of Page May I share my ebooks with others?
Unless there is a copyright statement within the ebook specifies states otherwise, all of the content is copyrighted by Deacon Frank Enderle. You may print single copies of purchased ebooks solely for your personal noncommercial use. Top of Page The Seventh CommandmentThe seventh commandment forbids unjustly taking or keeping the goods of one's neighbor and wronging him in any way with respect to his goods. It commands justice and charity in the care of earthly goods and the fruits of men's labor. For the sake of the common good, it requires respect for the universal destination of goods and respect for the right to private property. Christian life strives to order this world's goods to God and to fraternal charity. (Catechism of the Catholic Church, 2401) Top of Page |